Accessibility

Vision

Phone Services

Call Again
Don't keep calling a busy number. Call Again will let you know when the line becomes free and the number for you.
Call Forwarding
Forward your incoming calls to any phone number you choose so your friends or family can answer the phone for you.
Call Return
Identify your last caller by dialing *69. It will even re-dial the number for you.
Call Screen
Recognizes up to 12 numbers and answers your unwanted calls so you don't have to.
Call Waiting
Don't miss important calls. With Call Waiting, a friendly "beep" will notify you that another number is trying to reach you.
3-Way Calling
Add a third person to your conversation to make it easier to communicate with friends and family.

TV

AMI-audio
AMI-audio is the world's largest broadcast reading service, making local, national and international news and information accessible to Canadians who are blind, with low vision or otherwise disabled. Daily, AMI volunteers read and record current articles from leading newspapers and magazines, which are broadcast on TV and online. AMI-audio also broadcasts original programs and Described Audio presentations of top movies and TV shows. AMI-audio is available on channel 704 on Bell MTS Fibe TV.
AMI-tv
AMI-tv, a world first, makes television accessible to Canadians with vision and hearing impairments. AMI-tv broadcasts a wide range of popular programming – movies, series, specials, current affairs and original AMI programs – that can be enjoyed by everyone. All shows feature Open Described Video and Closed Captioning. AMI-tv is available on channels 888 and 1888 (HD) and is included with your Bell MTS Fibe TV service.
Described Video (DV)
Described Video provides a narrated description of a TV program's main visual elements, such as settings, costumes, actions and on-screen text. The narration is added during pauses in dialogue, and enables people with vision loss to form a mental picture of the program. Visit Bell MTS Fibe TV Described Video for a list of channels and activation instructions.
My Remote
With My Remote you can customize the A, B, and C buttons on your remote for one-touch access to your favourite Bell MTS Fibe TV channels and menu options to easily toggle to your closed captioning or Described Video.
TV listings
Using a standard screen reader for audio access, people with visual impairments can access our programming guide by visiting Zap2it.

Internet

Skip navigation
Individuals with screen-reading software can jump from the top of the page to the main content, using access keys Alt and X.
Images
Images on bellmts.ca are accompanied by alternative text captions. These captions describe the images and can be read by your screen-reading software.
Display and mouse options
Computer settings can be adjusted to help blind or low vision users enhance their experience. For more information, visit Windows Accessibility or Mac Accessibility.
Internet browser support
Many popular web browsers have support sections to help you improve your accessibility options.

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Accessibility services center
hours of operations
Monday to Friday
8:30 a.m. to 4:30 p.m.
By phone
204 941-8557

Toll free

1 800 542-8703

To contact the Accessibility services
centre using a TTY
204 942-4942

Toll free

1 866 238-2539

By email
AccessibilityCentre@bellmts.ca
By mail
Bell MTS Accessibility Centre
Rm. CC100B
P.O. Box 6666
Winnipeg, Manitoba
R3C 3V6